Program Coordinator – Transitional Housing Program
We Have An Open Position!
Black Mothers In Power is a grassroots organization designed to acknowledge, address, and rectify the systemic inequities Black mothers and their children face in America today.
Position Title: Program Coordinator– Transitional Housing Program
Location: Wilmington, Delaware
Reports To: Executive Director or Board of Directors
Employment Type: Part-Time (Hybrid – Mostly In-Person)
Compensation: $30/hour
Position Summary
The Program Coordinator provides leadership, coordination, and oversight of the Transitional Housing Program. This role ensures smooth daily operations, effective resident support services, and full compliance with all program and regulatory requirements. The Program Coordinator supervises Resident Managers, provides backup coverage when needed, and serves as the point of contact for emergencies, ensuring a safe and supportive environment for all residents.
Key Responsibilities
Program Oversight & Resident Services
Oversee all resident intake, orientation, support, and discharge processes
Ensure the program operates in alignment with its mission, goals, and policies
Supervise and review individualized resident case plans
Conduct regular file audits and ensure timely documentation
Address and de-escalate resident issues and coordinate crisis response
Connect residents to wraparound services (employment, therapy, healthcare, legal aid,
etc.)
Staff Supervision & Development
Supervise Resident Managers and other support staff
Provide backup coverage and perform all Resident Manager duties when needed
Manage scheduling to ensure consistent site coverage and operational flow
Oversee time-tracking tools (e.g., Gusto) and approve timesheets
Facilitate team meetings and quarterly staff evaluations
Coordinate staff training in trauma-informed care, de-escalation, and shelter
management
Compliance, Licensing & Program Integrity
Ensure compliance with City of Wilmington codes, state shelter laws, and organizational
policies
Maintain required documentation for audits, licensing, and reporting
Monitor capacity limits, intake eligibility, and manage the resident waitlist
Coordinate inspections, safety drills, and annual policy reviews
Community Partnerships & Resource Navigation
Build and maintain relationships with local service providers and partner organizations
Represent the program in community coalitions, meetings, and events
Coordinate referrals and maintain updated community resource directories
Budgeting, Reporting & Development
Assist with budget planning and monitor program expenditures
Submit program reports to the Executive Director, funders, and partners
Qualifications
Minimum 3 years of experience in program management, housing services, or nonprofit
leadership
Strong understanding of housing insecurity, trauma-informed care, and harm reduction
Demonstrated leadership, staff supervision, and crisis management skills
Ability to handle sensitive situations calmly and respectfully
Knowledge of Delaware’s shelter and zoning regulations (preferred)
Strong organizational, time management, and communication skills
Proficient in Microsoft Office, Google Suite, and case management systems
Compensation: $30/hour (Part-Time)
Schedule: Hybrid with primarily in-person work during evenings and weekends; must be available on-call 24/7 for emergencies or crisis response.
Responsibilities: Provides direct backup to Resident Managers and must be able to perform all Resident Manager duties when needed.
Why Join Us?
This isn’t just a role - it’s a movement. As Program Coordinator, you’ll help create healing spaces for Black mothers and families in Delaware.
If you care about Black wellness, community, and culturally rooted care, come build with us.